Privacy Policy
In accordance with the provisions established in the Federal Law for the Protection of Personal Data Held by Individuals (FLPPDHI), Carla Resendis Caraza (Carla Resendis), states to be an individual, whose address is at Arquimedes 15, Polanco, Mexico City, postal code 11560, and attests to be responsible for the processing of your personal data.
Address of the privacy office: Arquimedes 15, Polanco, Mexico City, postal code 11560.
Telephone numbers of the privacy office: 52 (55) 8310 9549.
Email address: contacto@rcexperts.mx
Definitions:
Personal data. Any information concerning an identified or identifiable individual.
Holder. The individual (Carla Resendis Caraza) who identifies the personal data or to whom it belongs.
Responsible. Individual or private entity who decides on the processing of personal data.
Processing. The collection, use (including access, management, harnessing, transfer or disposal of personal data), disclosure or storage of personal data by any means.
Transfer. Any disclosure of data made to a person other than the person responsible for or in charge of the processing of information.
ARCO rights. Access, rectification, cancellation and opposition rights.
Tacit Consent. It will be understood that the owner has consented to the processing of data when, by having made the Privacy Notice available to such owner, he/she does not express any objection thereof.
Primary Purposes. The personal data we collect from you will be used for the following purposes, which are necessary for the requested service:
Tax purposes, labor purposes, regulatory-sanitary purposes, banking purposes, among others.
Secondary Purposes. We will additionally use your personal information for the following purposes, which are not necessary for the requested service, but allow us to be of better assistance.
Should you not want your personal data to be used for these secondary purposes, specify it as shown below:
Marketing purposes. I do not consent to the use of my personal data for this purpose [__________].
You will have 5 days to state your refusal regarding the use of your information for the Secondary Purposes specified above.
Ways to Collect Your Personal Data. For the activities specified in this privacy notice, we can collect your personal data in different ways: when you provide such information directly to us, when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law.
Personal Data that is directly collected. We collect your personal data directly when you provide us such information yourself by various means.
Such as:
- Email address
- Full name
- Age
- Telephone
- Cellphone
- Address
Personal data we collect when you visit our website or use our online services.
Such as:
- Email address
- Full name
- Telephone
- Cellphone
- Address
Personal data we collect through other sources that are permitted by Law. We do not collect personal data this way.
Use of Sensitive Data. Sensitive data is considered the information that affects the most intimate sphere of its owner, or whose misuse could give rise to discrimination or entail a serious risk to such owner.
In this privacy notice the use of personal data deemed sensitive is omitted.
Limitation or Disclosure of Personal Data. The person responsible for the information undertakes to carry out only the following actions with regard to your information:
Sending advertising mail, making phone calls, sending emails, among others.
Procedure to enforce ARCO Rights. You have the right to access your personal information that we have, as well as the details of the processing thereof, and to rectify it if it is inaccurate or incomplete; cancel it when you consider that such information is not required for any of the purposes specified in this privacy notice, if it is being used for non-consensual purposes, when the contract or service has terminated, or when you oppose to the processing of it for the specific purposes.
The mechanisms that have been implemented for the exercise of said rights, which are known as Arco rights, refer to the rectification, cancellation and opposition of the Holder, regarding the processing of personal data, are the following ones:
1) The procedure begins with the filing of the respective request to exercise Arco rights at the address of our privacy office, which was duly specified at the beginning of this privacy notice.
2) Your request must include the following information:
Name of the owner of the personal data, address or any other means of contact information, original documents in effect that prove legal personality and identity, clear and accurate description of such personal data and any other document that facilitates its location.
3) The deadline to respond to your request is the following: 20 days.
Transferring your Personal Data. Your personal data cannot be transferred inside or outside the country, nor processed by external individuals.
We pledge not to transfer your personal information to third parties without your consent, except when complying with the provisions established in article 37 of the FLPPDHI, as well as to make such transfer under the terms set forth by the FLPPDHI.
Amendments to the Privacy Notice. We reserve the right to make any amendments or updates to this privacy notice at any time in order to comply with any new laws, internal policies or new requirements for the provision or offering of our services or products.
Therefore, we encourage you to update this notice when consulting it so that you, the HOLDER, are in a position to exercise your ARCO rights and, hence, keep you updated regarding any amendments by notifying you via email at the latest email address you provided.
Use of Cookies. In this privacy notice, the use of cookies will be omitted in order to collect your information.
Use of Web Beacons. In this privacy notice, the use of web beacons will be omitted to collect your information.
The parties express that this notice will be governed by the applicable legal provisions in Mexico City, Mexico, especially by those provided in the Federal Law for the Protection of Personal Data Held by Individuals.
If you believe your right to protection of personal data has been ill-treated by any acts of our employees, or by our actions or responses, or if you suspect that in the processing of your personal data there is a violation of the provisions set forth in the FLPPDHI, you may file the corresponding complaint before the INAI.